I am an associate in Fox Williams' commerce and technology team. I advise on a range of travel related commercial and regulatory matters.”
Phyllis works closely with the partner and head of the travel group, advising a range of clients (from large tour operators, multi-national online travel agents and airlines, to smaller domestically based businesses) on the applicability of, and compliance requirements of, the Package Travel Directive (and relevant local laws), the ATOL Regulations, IATA Travel Agent Handbook Rules, ABTA Rules and Codes of Conduct, compliance requirements from the Civil Aviation Authority, Trading Standards and other similar regulators.
Phyllis joined Fox Williams in 2019 after training in-house at a media company and qualifying into a private practice law firm.
Advised a leading business travel provider on its travel regulatory compliance programme across the EU.
Advised on setting up Brexit contingency structures for various international travel companies, including establishments of new EU establishments and registration with EU regulators.
Successfully defended a claim from a vexatious consumer for a large luxury travel brand.
Advised two large non-EU based online retailers on the EU regulatory requirements to sell packages and other travel services to EU consumers.
Advised two large corporate travel management companies on the applicability of the provisions of the Package Travel Directive.
Advised leading travel companies on the commercial and regulatory aspects of their international expansion programmes, including non-EU companies launching in the EU, and UK companies entering EU and ROW markets.
Advised tour operator and agency clients on its contractual provisions with suppliers.