Phyllis Acheampong opens a new window

Senior Associate

I am a senior associate in Fox Williams' commerce and technology team. I advise on a range of travel related commercial and regulatory matters.”

Phyllis advises a range of clients—including large tour operators, multi-national online travel agents, airlines, and smaller local businesses—on compliance with various laws and regulations. These include the Package Travel Directive, ATOL Regulations, EU laws for companies selling in EU markets, and consumer protection legislation in both the EU and UK. She also guides clients on rules for digital platforms and e-commerce providers, the IATA Travel Agent Handbook Rules, ABTA Rules and Codes of Conduct, as well as requirements from regulators like the Civil Aviation Authority and the Competition and Markets Authority.

Phyllis regularly assists clients by reviewing, amending, and drafting commercial contracts and booking terms and conditions, as well as handling various commercial issues such as supplier disputes. She also provides training and guidance to business teams.

Phyllis joined Fox Williams in 2019 after training in-house at a media company and qualifying into a private practice law firm.

She received the Legal 500 Rising Star Award in 2024 (for the fourth time in a row) and was also named ‘Associate to Watch’ in the 2023 Chambers & Partners rankings. Phyllis was also featured in Women in Travel CIC’s inspirational women in travel series in January 2021 (Read the interview here) and she became a finalist for the Solicitor of the Year Award (Next 100 Years – Inspirational Women in Law Awards) in 2021.