Radical change is coming to how UK and EU regulators can punish travel companies for non-compliance with consumer protection laws such as the Package Travel Regulations. Fines of up to 10% of turnover are even being suggested by the UK government!
At our travel briefing on Wednesday 19 January, we detailed what travel companies need to know about the changes, how they will affect them and how best to prepare for their introduction.
In particular, we looked at the specific marketing practices which are due to be outlawed, the new enforcement regime already implemented in the EU and how the UK government intends to follow suit.
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