The Department for Transport (“DfT”) has launched its long-awaited consultation on proposed reforms to consumer law and enforcement in the aviation sector (see here).
These reforms will be of real interest to travel companies, particularly those which look at the interplay between airlines and package holiday organisers. The DfT will look specifically at the flow of refunds between airlines and package holiday organisers, an issue which was brought into sharp focus by the coronavirus pandemic.
We set out below a short overview of some of the key issues under consideration by the DfT. Travel companies wishing to have their say have until 27 March 2022 to do so.
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